CUSTOMER FOCUSED PHILOSOPHY
Quality – We ensure quality products through controlling the purchase of raw materials and carefully monitoring the production process. We implement strict quality control systems in our manufacturing processes at our own facility.
Experience – Our multinational staff has a wealth of experience in Chinese manufacturing and sourcing. We can assist you at any stage of the production process, from product design to shipping logistics.
Communication – With American staff permanently located in China and fluent in Mandarin, we are able to communicate your needs clearly without fear of miscommunication. Our network of sales associates in the U.S. allows us to gain insight into what's most important for you.
Logistics – Not only are we able to save our customers money on shipping, but we offer shipping options ranging from FOB to "door-to-door" delivery service, thereby handling the entire exporting/importing process if needed. For some of our long-term clients, we have established warehousing relationships with goods ready to ship direct anywhere in the world.
Trust – Overseas production comes with many risks, including IP concerns. Currently, we produce several patented and copy-written products, and maintain strict confidentiality agreements with our customers. We understand the value of our client's intellectual property and take appropriate measures to protect it to help you grow.
Values – We value people and ethical business practices. We pride ourselves on paying fair wages, allowing our employees opportunities for advancement and growth, and seeking out suppliers who also adhere to best business practices. We proudly support local charities and carry out our own community service activities.
Price – We'll let our quotes speak for themselves.
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